Welcome to the HP Support Community. I'd be happy to assist you with the printing issue.
I'd suggest you try printing using the ePrint feature. HP’s free ePrint service provides an easy way to print from email. Just email a document or photo to the email address assigned to your printer when you enable Web Services, and both the email message and recognized attachments will print.
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Have a great day!
Asmita I am an HP Employee
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