I want to reset the counter for pages printed to the first of the month.

[Boyscout1957]

I want to reset the page counter to the begining of the month. At present its set from the date that I installed the printer. I am still in the three months free trail period but its difficult monitoring output - I am a very low user when the date falls in the middle of the month.

Also is there a way of getting a month to date page printed count? I can't seem to find a report that does that only  total prints.

[asmita6658 · Accepted solution]

@Boyscout1957

Greetings and Welcome to the HP Support Community. 

Don't worry, I'm here to help! 

The billing cycle cannot be changed unless you cancel the current enrollment and re-enroll. 

Refer to this document for steps to view the page count - HP Instant Ink - Viewing Your Page Count

 You may log in to your HP Instant Ink account page from here.

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

Hope this helps!

Let me know how that goes.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day ahead 🙂