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04-28-2021 12:04 PM
Hi ..since having a new Broadband router installed I can no longer print to my HP Envy 4507 printer from my IPAD or IPhone.
New router and printer name all correct on both devices but on selecting print just says connecting to printer but nothing happens. However, I am able to print from my lap top which is also wireless. Any advice on how to sort gratefully received.
04-28-2021 12:37 PM
Please follow below steps, restore the network defaults for the printer and then reconnect it by following the Wireless Setup Wizard and check for any change, see the 'Connect the printer with the Wireless Setup Wizard (printers with a touchscreen)' section to reconnect:
If the same persists, please print and evaluate a Wireless Network Test by following below steps:
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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