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Incompatible ink

HP Recommended
HP Deskjet 3632
Other

Bought it from a friend. It was low on ink so I bought a new cartridge and now it says it’s incompatible. 

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Message 2 of 2
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@Lizgarc92

 

Welcome to the HP Support Community.

 

If you insert your old ink, do you get the incompatible error message?

 

Try the steps from https://support.hp.com/in-en/document/c05365403

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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