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aleena063
New member
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Message 1 of 2
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Flag Post

Instant Ink Free Trial Not Showing Up

HP Recommended
Deskjet 2722
iOS

I bought a Deskjet 2722 printer today and it says I should have a 4 month free trial but it doesn’t show up on my account. I’ve enrolled for the “Occasional Printing” plan. Everything has set up well and there aren’t any other issues. If you could let me know how to set up the free 4 month trial, that would be great. Thanks!

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @aleena063,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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