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Locked

‎09-30-2022 09:43 PM

HP Recommended
Product: HP OfficeJet 5212 All-in-One Printer

its not letting me print because it says my warranty expired. How do I fix this?

Category:
1 REPLY 1

‎10-04-2022 05:18 AM

HP Recommended

Hi @Rose1984,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with printing. I'd like to help!

 

I would need a few details to assist you better.

 

Are you enrolled in the instant ink program?
Kindly help me with the image of the error you are getting and could you please elaborate on the issue?

 

Are you connecting the printer to a 2.4Ghz network or 5Ghz network?


Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
 

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

Elohi_NR
I am an HP Employee
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