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‎06-24-2020 09:09 PM

HP Recommended
Product: Hp Envy 5055

I have HP 5055 printer, am enrolled in InstaInk have received but not installed new ink- am still using cartridges from box printer came in.... have used printer several times. When does paper count start? When I put the new ones in or the ones that came with it when I enrolled.

 Sorry to be stupid, normally I would have just gone to Fedex to print... 

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Accepted Solutions

‎06-29-2020 12:20 PM

HP Recommended

@Winifrog78 It starts when you insert the new Instant Ink cartridges shipped after you completed the enrollment, unless your printer is instant ink ready, just check the printer for a sticker with the same name - "Instant Ink Ready", if you find that, it would mean the page count has started the moment you enrolled, as the cartridge in the printer are Instant Ink as well.

(Also, no question is stupid, I love curious minds)

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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1 REPLY 1

‎06-29-2020 12:20 PM

HP Recommended

@Winifrog78 It starts when you insert the new Instant Ink cartridges shipped after you completed the enrollment, unless your printer is instant ink ready, just check the printer for a sticker with the same name - "Instant Ink Ready", if you find that, it would mean the page count has started the moment you enrolled, as the cartridge in the printer are Instant Ink as well.

(Also, no question is stupid, I love curious minds)

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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