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‎11-10-2020 11:29 AM

HP Recommended
Product: HP OfficeJet Pro 6970 PLC-3 on Desktop
Operating System: Microsoft Windows XP

My HP OfficeJet Pro is connected to the Network, not my Windows computer.  HP offered me the use of Cloud to enhance my photos, but it wasn't able to add this computer. Now, I am not able to print anything, especially photos. I am under the impression that I must stay connected to the Network, WIFI, to use this printer. Any suggestions? 

Category:
1 REPLY 1

‎11-24-2020 08:02 AM

HP Recommended

@N56--L3

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Could you elaborate more on what exactly is happening? If the wireless is connected to your computer wirelessly, then it needs to be connected to the Network to work

 

Keep me posted

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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