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BharatkumarJ
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Led screen

HP Recommended
Example: Hp 6500
Microsoft Windows 10 (32-bit)

I have an hp 6500 printer and the screen is no longer legible and I need to set it up with my network. How can I do that? Please help

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praveen196
HP Support Agent
HP Support Agent
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@BharatkumarJ Welcome to HP Community!

 

I understand that you would like to connect the printer with the network.

 

Printers without a touchscreen control panel:

  1. On the printer, press and hold the Wireless button  for five seconds or until the light starts blinking. For Tango printers, press the Wireless button and the Power button on the rear of the printer until the blue bar flashes.

  2. Within two minutes, press and hold the Wi-Fi Protected Setup (WPS) button on the router until the connection process begins. The light on the printer stops flashing when the connection completes.

    If your router does not have a WPS button, continue with these steps.

  3. Download and install the HP Smart app from 123.hp.com (Android, iOS), HP Smart - Microsoft Store (in English), or from HP Smart - Mac App Store (in English).

  4. Prepare the printer for a wireless network connection.

    For most HP printers without a touchscreen: Press and hold the Wireless and Cancel buttons until the Wireless and Power lights blink.

    For HP Laser printers without a touchscreen: Press and hold the Wireless button until the Attention light blinks. The printer might restart.

    For HP Tango printers: Press and hold the Wireless button on the back of the printer for five seconds until the front light flashes blue.

  5. Within two hours, follow the guided steps in the HP Smart app to add the printer and set up the wireless connection.

    NOTE: 

    If the printer does not connect, go to Troubleshoot a Wi-Fi Printer Connection.

    Keep us posted,

    If you would like to thank us for our efforts to help you, 


    Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


    Have a great day!

BharatkumarJ
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I tried that. Does it automatically connect? My WiFi is password protected 

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praveen196
HP Support Agent
HP Support Agent
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@BharatkumarJ

 

I understand your concerns.

 

In that case, I would suggets you contact our phone support and check for the support option. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Have a nice day!!

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