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mydogskip
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Message 1 of 2
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Locked out by administrator hp 8620

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Hi there, my printer is saying that I have been locked out by the administrator, but as the only user, I have not locked it.

 

I need to get it unlocked. 

1 REPLY 1
Betty0610
HP Support Agent
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Message 2 of 2
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@mydogskip

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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