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‎06-10-2022 06:16 AM

HP Recommended
Product: HP ENVY Photo 6230 All-in-One Printer

Does anyone know why, when printing from my Mobile device I am no longer able to print photo size? Only having the option to print a4? 

 

It was working fine until recently...

Category:
1 REPLY 1

‎06-10-2022 10:25 AM - edited ‎06-10-2022 10:43 AM

HP Recommended

@Lianne118 

 

Welcome to the HP User Community.

 

@Lianne118 wrote:

Does anyone know why, when printing from my Mobile device I am no longer able to print photo size? Only having the option to print a4? 

 

It was working fine until recently...

 

Not sure.

Check here:

You must adjust / set the Paper Size & Type before opening the content to be printed.

 

Retain_Printing_Preferences_13Retain_Printing_Preferences_13

 

Example - HP Smart - Mobile

HP_Smart_Mobile_Image_Print_Resize-Move_4HP_Smart_Mobile_Image_Print_Resize-Move_4

 

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HP ENVY Photo 6230 All-in-One Printer 

 

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