Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

MFP M479fdw Won't Allow me to Connect to a Wireless Network with Security Enabled

HP Recommended
LaserJet Pro MFP M479fdw
Microsoft Windows 10 (64-bit)

Brand new MFP,...when attempting to connect the MFP to my wireless networks, the control panel shows both SSID's Guest and Internal.  The Guest shows a 'lock' with encryption enabled.  The Internal shows open-no encryption.  Both are set to use WPA2-Personal (PSK).  Since the internal network shows open-no encryption, I cannot enter a passphrase and therefore cannot connect.  I have been able to connect to the guest network and get the latest firmware for the MFP.  


Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation