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RAJ103
New member
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Message 1 of 2
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MY PRINTER DOES NOT PRINT IN colour BUT PRINTS ONLY BLACK AND WHITE

HP Recommended
HP ENVY 5020
macOS 10.14 Mojave

HI 

 

I HAVE AN HP ENVY 5020 PRINTER. THIS WILL ONLY PRINT IN BLACK AND white AND NOT IN COLOUR. I USE A APPLE MAC WITH MAC OS MOJAVE

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@RAJ103, Welcome to HP Support Community!

 

To assist you better, I would like to know the following-

 

Are you able to make color photocopies on the printer?

How is the printer connected to the computer?

Which application are you trying to print from?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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