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TC70
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Message 1 of 2
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Mails to HP Color Laser Jet MFP M277 not possible from Android phone.

HP Recommended
Lenovo Ideacenter
Microsoft Windows 10 (64-bit)

From yesterday printing mails from my Android phone is nor possible. I can print test from HP Smart app, I can print PDF-files attached to a mail, but not print the actual mail. I am met with: "cannot change the settings. Try again". I can easily print through my computer, but as mentioned not a mail. I can open eg a docs-file from my phone and print it without a problem. Only the mails from two different acoounts are not possible to print.

Help needed.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@TC70, Welcome to the HP Support Community!

 

HP smart app only supports printing of Photos (JPEG, PNG) and PDF documents from an Android device. For more info, refer to this document. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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