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03-30-2021 03:30 PM
So I recently got the HP OfficeJet Pro 8020e series printer. However I couldn’t find a code for my 6 month instant ink that was promised with the printer. Although I set my printer up. There wasn’t anything provided. Please let me know what options would help. I would greatly appreciate it.
04-02-2021 03:12 AM
@ItsCarson5G, Welcome to the HP Support Community!
Did you complete the Instant Ink enrollment?
The free months will be credited to you once the printer is enrolled in Instant Ink. You may check this on your Instant Ink account.
If this cannot be found, to assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
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