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- Mobile Fax from Windows 10
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01-22-2020 03:10 PM - edited 02-04-2020 09:32 PM
Mobile Fax indicates that a Windows 10 computer can be used:
What are the Mobile Fax user requirements?
A device with a compatible operating system such as iOS, Android, Windows 10.
A physical document is optional since you can also fax digital files straight from your mobile device or computer
I have the HP Smart app for Windows 10 installed as was linked to from the Mobile Fax website. A tile for Mobile Fax doesn't appear however, and it's not possible to add one using the Settings -> Personalize Tiles option, like you can with the Android Mobile Fax app.
How can you send a fax using Mobile Fax through a PC then?
Update on 2/4/2020:
This now appears to be fixed in the most recent update of HP Smart for Windows 10. At the time of posting, the Mobile Fax tile was not available, and now it is under Settings -> Personalize Tiles. So it seems this was updated after my question was asked. Thanks for the update!
Solved! Go to Solution.
Accepted Solutions
01-25-2020 07:27 AM
Hi @Dan_OPP
Welcome to the HP Support Community. I'd be happy to assist you.
Mobile Fax is available in specific countries/regions. If you do not see a Mobile Fax option in the Personalize Menu, Mobile Fax might not be available in your country/region.
To know how to use mobile fax feature from the HP Smart app on your PC, refer to this document.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
01-25-2020 07:27 AM
Hi @Dan_OPP
Welcome to the HP Support Community. I'd be happy to assist you.
Mobile Fax is available in specific countries/regions. If you do not see a Mobile Fax option in the Personalize Menu, Mobile Fax might not be available in your country/region.
To know how to use mobile fax feature from the HP Smart app on your PC, refer to this document.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
02-04-2020 09:31 PM
This now appears to be fixed in the most recent update of HP Smart for Windows 10. At the time of posting, the Mobile Fax tile was not available, and now it is under Settings -> Personalize Tiles. So it seems this was updated after my question was asked. Thanks for the update!
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