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02-25-2022 03:02 PM
Hi, I have tried everything. Using Samsung android trying to print to HP O J Pro 8600 and cannot. Downloaded HP 123.com and HPSmart. it will not add the printer to the site.
Can someone advise,
02-28-2022 09:27 AM
@Maltesem0520, Welcome to the HP Support Community! I’m here to help.
I see that you are not able to print from your Android device. Have you tried printing from any other device and check if that works?
Do you get any errors?
Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.
Check if the Android device and the printer are connected to the same network.
Use the HP Smart app from the Play Store to print.
For more info, refer to - HP printer setup (HP Smart app)
Hope this helps! Let me know how it goes.
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