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Mobile hot spot connection

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Toshiba satellite s855d
Microsoft Windows 8.1 (32-bit)

Printer & laptop both have connection to mobile hot spot on my Samsung Galaxy S7 & the Envy 4512 has printed test reports stating "No Problems Found".  The printer has printed a few items, photo & regular paper print, then it stopped. I've gone through ALL trouble shooting & wireless wizard set up steps, to no avail. 

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Hi @justin70


Welcome to the HP Support Community. I'd be happy to assist you


Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.


Hotspot connectivity is not a reliable connection, I suggest you try using Wi-Fi Direct to print from your computer and printer.


refer - Printing with Wi-Fi Direct


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

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