cancel
Showing results for 
Search instead for 
Did you mean: 
Jms0808
New member
1 0 0 0
Message 1 of 2
157
Flag Post

My HP OFFICEJET 4650 is printing blank pages and my ink isn’t low

HP Recommended
HP OFFICEJET 4650

Hello! My printer is printing blank pages and my ink isn’t low.

 

thanks for any help!

 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
20,544 20,546 1,498 1,747
Message 2 of 2
Flag Post
HP Recommended

Hi @Jms0808

Welcome to the HP Support Community. I'd be happy to assist you.

  • Are you trying to print in black or color?
  • Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.

For now, perform steps 10 and 13 from this document.

 

Once done, Print a Print Quality Diagnostic report

  1. On the printer control panel, swipe the display to the left, and then touch Setup.

  2. Touch Tools.

  3. Swipe up on the display, and then touch Print Quality Report.

  4. check for defects/missing color.

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation