cancel
Showing results for 
Search instead for 
Did you mean: 
Jadabee00
New member
1 0 0 0
Message 1 of 2
145
Flag Post

My HP Office Jet 3830 will not print

HP Recommended
HP Office Jet 3830
macOS 10.14 Mojave

My HP Office Jet 3830 will not print despite the display on the printer says that it is. It's really frustrating, please help me!

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
18,814 18,813 1,337 1,549
Message 2 of 2
Flag Post
HP Recommended

Hi @Jadabee00

Welcome to the HP Support Community. To assist you better, I would like to know the following:

  • Do you get any errors while printing?
  • How is the printer connected to the MAC?
  • Which application are you trying to print from?
  • Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation