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HP OfficeJet 6962 All-In-One Printer
Mac OS X 10.8 Mountain Lion

When copying a small document to be enlaged, I have been using the "Resize" and "fit page" setting. This setting stopped functioning. Instead the print has become smaller. How can that be corrected?  

1 REPLY 1
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@Countess

 

A warm welcome to HP Support Community!

Restoring Copy settings to original factory settings may resolve the issue. Let's try these steps:

1.) From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2.) Touch Printer Maintenance .

3.) Touch Restore.

4.) Touch Restore Settings and then select Copy.

Let me know how it goes!

 

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Have a great day!

Senan6806


I am an HP Employee

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