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EstefaniaH
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Message 1 of 2
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My HP Printer does not want to connect to Web Services. It is connected & I tried everything..

HP Recommended
Deskjet 3755
Other

My HP printer does not want to connect its Web Services. It has been blinking amber all day and I have tried countless times the instructions that the website gives me and I have even tried asking the virtual agent.. My printer is connected to the internet wirelessly however it does not want to connect web services.. I am unable to add it to my laptop, I am unable to print anything and I can't even print a test page like the website recommends me to do. No matter what method I did that was recommended, it did nothing to solve my solution. I am in desperate need to fix this QUICKLY because I have been trying to print taxes all day! I do not have a touchscreen panel and the button control panel options did not help me either. I am sick and tired of trying every method and going nowhere because it is basically like the printer is just frozen. Please, someone help me ASAP!!!

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@EstefaniaH

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to turn in the web services:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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