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BrianaDS
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Message 1 of 2
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My HP Smart app fax history disappeared - how can I get it back

HP Recommended
HP Smart app
Android 9.0 Pie

I faxed 3 documents in the last 3 days and the history of the faxes is missing, gone, as if it never existed. I need that proof that the faxes were sent. 

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Dragon-Fur
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Message 2 of 2
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@BrianaDS 

 

That is unfortunate.

 

I don't know of a method to retrieve any information that was not saved by an application.

 

There is naught we can offer other than the essential information provided us by the documentation.

 

HP Smart – Mobile Fax – Information, Sign-up, Terms of Service

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

 

Sections of Interest include:

  • FAQ > What does the Mobile Fax service cost?  (Includes a link to the all important Terms of Service contract)
  • Below section FAQ > More FAQs

and

HP Smart - Send Faxes with the HP Smart App

 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

 

 

Dragon-Fur

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