cancel
Showing results for 
Search instead for 
Did you mean: 
BlackOpslimo
New member
1 0 0 0
Message 1 of 2
167
Flag Post

My HP6978 won't stop printing automatic reports. Can someone help me to turn that off?

HP Recommended
HP 6978
macOS 10.15 Catalina

My HP6978 won't stop printing automatic reports. Can someone help me to turn that off?

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,489 1,738
Message 2 of 2
Flag Post
HP Recommended

Hi @BlackOpslimo

Welcome to the HP Support Community. I'd be happy to assist you.

 

Which report is the printer printing?

Kindly attach a picture of the same in your next post for better assistance.

 

On the printer screen, go to Setup > Tools > Print reports and make sure all the options are off.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation