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Retired11
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Message 1 of 2
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Solved!

My Iphone or Ipad cannot find the printer to air print

HP Recommended
HP Officejet 6500 All-in-One Printer series - E709

I have contacted Apple and its apparent my wireless printer cannot find my Iphone or Ipad. Does anyone know a work around or must I use a new printer

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ShlomiL
Level 17
Level 17
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Message 2 of 2
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HP Recommended

Hi,

Your printer is not AirPrint enabled and therefore cannot be found as an AirPrinter.

 

You may use the HP Smart app from the store to get print caabitlieies with your printer:

https://support.hp.com/us-en/document/c03561640/

 

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
ShlomiL
Level 17
Level 17
32,247 31,956 5,488 12,873
Message 2 of 2
Flag Post
HP Recommended

Hi,

Your printer is not AirPrint enabled and therefore cannot be found as an AirPrinter.

 

You may use the HP Smart app from the store to get print caabitlieies with your printer:

https://support.hp.com/us-en/document/c03561640/

 

Shlomi



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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