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Steph20
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Message 1 of 2
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My deskjet 3720 is ofline

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Deskjet3720 is ofline I need to put it back online but don’t no how 

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Steph20

 

Welcome to the HP Support Community.

 

Let's reset the network settings on the Printer:

 

Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds.

 

Let's run the HP Print and Scan Doctor:

 

Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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