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LeglessGhirl
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My hp envy 5020 won’t stay connected to internet

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My printer refuses to connect to internet constantly getting blue flashing light I moved it next to my router it worked then I changed ink cartridge now won’t connect 

I use it via my phone so not connected to a computer 

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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@LeglessGhirl

 

Welcome to HP support community.

 

Which OS is installed on the phone which you are using?

 

Sandytechy20
I am an HP Employee

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