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ArManiLove
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Message 1 of 2
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My ink is not balanced

HP Recommended
HP ENVY 4500 E-ALL-IN-ONE PRINTER SERIES
Android 8.0 Oreo and older

My ink is printing more green and yellow than anything i need help

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@ArManiLove, Welcome to HP Support Community!

 

If you have already performed the steps from the document Black Ink Not Printing and other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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