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Muffy3
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My printer has been set up since 2017 and suddenly stopped printing wirelessly

HP Recommended
Hp envy 5660 e-all in one seriesExample: Pavilion 65XX

My computer was working perfectly fine and suddenly stopped printing wirelessly. I can make a copy or print a picture only through Google but no other documents will print wirelessly

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KrazyToad
HP Support Agent
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Message 2 of 2
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@Muffy3

 

I have gone through your Post and I would like to help

 

I suggest you download and run the HP Print And Scan Doctor from this Link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Run PSDR v5.0.2 

Once the PSDR detects the Printer, it will show up the IP address and Software Status. 

Select the correct Printer and click on Next. 

PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing 

Once PSDR goes through all checks and automatic fixes, click on Print a test page. 

Regardless if PSDR printed the test page or not, click on “NO PRINT” 

PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot. 

Post restart the PSDR will run automatically to check for more issue.  If no issue found close PSDR. 

 

Keep me posted how it goes 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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