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LL420
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My printer is hooked up as it should be and I have ink, it’s going through the printing process but

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My printer is an HP Envy 7640 s as ll in one printer. Everything is connected properly and it’s showing I have ink. When I print something it comes out blank

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sandytechy20
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@LL420

 

Welcome to the HP support community.

 

Did you make a copy and check if that prints fine?

 

Meanwhile:-

Run a Print Quality Diagnostic report

Use a Print Quality Diagnostic report to check if the printhead or ink cartridges need to be cleaned or if there is an alignment issue.

  1. Load plain white paper in the tray.

  2. Print the report.

  3. Printers with a touchscreen or menus: On the printer, open the Settings or Setup menu, touch Tools or Reports, and then touch Print Quality Report or similar.

If that does not print fine, follow the below steps:-

Run the automated printhead or ink cartridge cleaning tool

Clean the printhead and cartridges to resolve print quality issues including incorrect colors, streaks, and faded prints.

  1. Load plain white paper in the tray.

  2. Run the cleaning tool.

    • Printers with a touchscreen or menus: On the printer, open the Settings or Setup menu, touch Tools or Printer Maintenance, and then touch Clean Printhead or Clean Cartridges.

  3. If the page that prints has defects, the printhead might be badly clogged. Run up to two more cleaning cycles.

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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