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robertkim144
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Message 1 of 2
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My printer is not printing

HP Recommended
HP OfficeJet5255
macOS 10.14 Mojave

My HP OfficeJet 5255 printer is not prinitng.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @robertkim144

Welcome to the HP Support Community. To assist you better, I would like to know the following:

  • What happens when you try printing?
  • Do you get any errors?
  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

  • Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

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