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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- My printer is not started I was purchased yesterday from bat...

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1 REPLY 1
02-11-2022 01:00 PM
Welcome to the HP Support Community.
Let's try to reset the Printer here:
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Also, try connecting the Printer to a different wall outlet directly.
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee
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