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Lwl74
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My printer will not work, the touch screen will not come on. I tried a hard reset but did not help

HP Recommended
Hp 6200 envy
Microsoft Windows 10 (64-bit)

There was error message after trying to print and now will not come on

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Riddle_Decipher
HP Support Agent
HP Support Agent
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@Lwl74 Greetings from the HP Community!

 

The printer does not turn on or respond when you press the Power button. All the lights are off, and there is no noise or movement from the printer.

Depending on the printer model, the power supply might include a power module inside the printer (internal), a power module that is separate from the printer (external), or a rechargeable battery if you have a mobile printer. For steps to resolve the issue, choose your printer power supply type.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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