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Montelongo2015
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My printer won’t connect to my WiFi

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My printer won’t connect to my WiFi 

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Jay_G24
HP Support Agent
HP Support Agent
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Hi @Montelongo2015

 

Welcome to the HP Support Community. I'd be happy to assist you

 

To better assist you - 

 

Are you trying to connect your printer to your home network, public network or without a router?
What is the status of the wireless light on the printer, steady or blinking?

What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?

Is your router set to work on 2.4 GHz network or 5 GHz network band?

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

 Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

 

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