Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

My printer won’t connect to my WiFi

HP Recommended

My printer won’t connect to my WiFi 

HP Support Agent
HP Support Agent
14,170 14,137 1,156 1,278
Message 2 of 2
Flag Post
HP Recommended

Hi @Montelongo2015


Welcome to the HP Support Community. I'd be happy to assist you


To better assist you - 


Are you trying to connect your printer to your home network, public network or without a router?
What is the status of the wireless light on the printer, steady or blinking?

What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?

Is your router set to work on 2.4 GHz network or 5 GHz network band?


May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.


 Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day! 


Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation