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‎01-18-2022 11:58 AM

HP Recommended

Office jet 3835

Category:
1 person had the same question
2 REPLIES 2

‎01-18-2022 02:08 PM

HP Recommended

Hello @Linwin .

You need to contact Hp instant ink directly in your country so that they can assist you in this matter.

Instant Ink Support / HP Instant Ink Support / Select your region

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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‎01-19-2022 05:13 AM

HP Recommended

@Linwin, Welcome to the HP Support Community! I’m here to help.

 

Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

 

If the suggested information can't be found, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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