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09-29-2020 12:37 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
I understand that you need help with the password.
I believe you are trying to connect to the Wi-Fi direct network of the printer and it's asking for the Wi-Fi direct password.
Try the default password as 12345678.
If it doesn't work then provide the below details:
- What's the Wi-Fi light status on the Printer(Blinking or Steady)?
- Are you trying to print from an Android or Apple phone?
- Could you share the screen where it's asking for the password?
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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