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HP Recommended
HP ENVY - 17t-ce000 CTO
Microsoft Windows 10 (64-bit)

It looks like the network printer can not be found in the below network:

HP_ENVY - LAN_CABLE - ROUTER1(SonicwallSOHO) - LAN_CABLE - ROUTER2(PLDT) - Wifi2.4GHz - Canon_PIXMA_E4270

 

Below is messages from the printer finding program (from Canon):

CANON_FAIL1.png

CANON_FAIL2.png

Also in similar connection case with Linux ZorinOS15.2 fail to connect to the printer.

 

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