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WJ29
New member
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Message 1 of 2
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None of my memory sticks will go into my new laptop's USB ports

HP Recommended
Example: Pavilion 15

Non of my memory sticks will insert into my new Pavilion laptop, please can someone give me some suggestions as to what I am doing wrong?  thank you

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
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@WJ29,

 

I reviewed your post and I understand that you are unable to connect the USB flash drives to your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The USB ports are standard ports and you should be able to connect any USB device to the USB port without any issues. The USB drives connect only in one direction and make sure that you are connecting them in the right direction.

 

There are a lot of tutorials available on YouTube and you can go through them,

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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