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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Re: OffceJet 200Mobile Printer
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02-19-2020 09:50 AM
Tried installing several times. When coming to pont Registrering - nothing works. Have tried from net 123..., or Internet download, and by CD-ROM - still the same. I'm happy owner of a printer, I cannot use by WIFI or USB - What do I do?
By the way - it use to be simple to install printer from HP, but now ::::
Please quick help.
Solved! Go to Solution.
Accepted Solutions
02-19-2020 10:21 AM
Hello,
In order to palliate this incident, please follow the following procedure:
1. Uninstall printing software:
- Unplug the USB cable at the back of the printer, if necessary.
- On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
- Type appwiz.cpl, then OK. The Programs and Features window opens.
- Click the right mouse button on HP OfficeJet 200 series Basic Device Software, then Uninstall and Yes.
Note: If the software uninstall process does not start or an error displays while uninstalling, download Fix problems that block programs from being installed or removed from the Microsoft website, and then try uninstalling again.
- Follow the instructions on the screen to complete the uninstall of the printer.
- Restart the computer.
2. Launch the registry editor:
- On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
- Type regedit, then OK. The registry editor opens.
- Develop HKEY_LOCAL_MACHINE, then SOFTWARE, click with the right mouse button on Hewlett-Packard and Delete. (If the PC is HP-branded, develop Hewlett-Packard and remove Digital Imaging)
3. Delete the HP OfficeJet 200 series folder in the way:
- C: \Program Files\HP
- C:\Program Files (x86)\HP
4. Rename folder 3 in 3_old in the path below (a restart may be required):
- C:\Windows\System32\spool\drivers\x64.
- C:\Windows\System32\spool\drivers\W32X86.
NOTE: If the file refuses this action do as follows:
- On the keyboard, tap the Windows and X keys simultaneously.
- Click Windows PowerShell (Admin) or Command Prompt (Admin), and then Yes.
- Type net stop spooler, then press OK.
- Rename the file.
- Type net start spooler, then tap OK.
5. Launch a new the printer installation with the HP OfficeJet 200 Mobile Printer series Full Drivers and Software.
In case of need, do not hesitate to contact us.
Best regards,
02-19-2020 10:21 AM
Hello,
In order to palliate this incident, please follow the following procedure:
1. Uninstall printing software:
- Unplug the USB cable at the back of the printer, if necessary.
- On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
- Type appwiz.cpl, then OK. The Programs and Features window opens.
- Click the right mouse button on HP OfficeJet 200 series Basic Device Software, then Uninstall and Yes.
Note: If the software uninstall process does not start or an error displays while uninstalling, download Fix problems that block programs from being installed or removed from the Microsoft website, and then try uninstalling again.
- Follow the instructions on the screen to complete the uninstall of the printer.
- Restart the computer.
2. Launch the registry editor:
- On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
- Type regedit, then OK. The registry editor opens.
- Develop HKEY_LOCAL_MACHINE, then SOFTWARE, click with the right mouse button on Hewlett-Packard and Delete. (If the PC is HP-branded, develop Hewlett-Packard and remove Digital Imaging)
3. Delete the HP OfficeJet 200 series folder in the way:
- C: \Program Files\HP
- C:\Program Files (x86)\HP
4. Rename folder 3 in 3_old in the path below (a restart may be required):
- C:\Windows\System32\spool\drivers\x64.
- C:\Windows\System32\spool\drivers\W32X86.
NOTE: If the file refuses this action do as follows:
- On the keyboard, tap the Windows and X keys simultaneously.
- Click Windows PowerShell (Admin) or Command Prompt (Admin), and then Yes.
- Type net stop spooler, then press OK.
- Rename the file.
- Type net start spooler, then tap OK.
5. Launch a new the printer installation with the HP OfficeJet 200 Mobile Printer series Full Drivers and Software.
In case of need, do not hesitate to contact us.
Best regards,
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