cancel
Showing results for 
Search instead for 
Did you mean: 
intetnavn
New member
3 2 0 0
Message 1 of 4
214
Flag Post

Solved!

OffceJet 200Mobile Printer

HP Recommended
Office Jet 200 Mobile Printer
Microsoft Windows 10 (64-bit)

Tried installing several times. When coming to pont Registrering - nothing works. Have tried from net 123..., or Internet download, and by CD-ROM - still the same. I'm happy owner of a printer, I cannot use by WIFI or USB - What do I do?

 

By the way - it use to be simple to install printer from HP, but now ::::

 

Please quick help.

1 ACCEPTED SOLUTION

Accepted Solutions
Mans
Level 15
Level 15
1,680 1,660 173 537
Message 2 of 4
Flag Post
HP Recommended

@intetnavn 

Hello,

In order to palliate this incident, please follow the following procedure:

1. Uninstall printing software:

  1. Unplug the USB cable at the back of the printer, if necessary.
  2. On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
  3. Type appwiz.cpl, then OK. The Programs and Features window opens.
  4. Click the right mouse button on HP OfficeJet 200 series Basic Device Software, then Uninstall and Yes.

    Note: If the software uninstall process does not start or an error displays while uninstalling, download Fix problems that block programs from being installed or removed from the Microsoft website, and then try uninstalling again.

  5. Follow the instructions on the screen to complete the uninstall of the printer.
  6. Restart the computer.

2. Launch the registry editor:

  1. On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
  2. Type regedit, then OK. The registry editor opens.
  3. Develop HKEY_LOCAL_MACHINE, then SOFTWARE, click with the right mouse button on Hewlett-Packard and Delete. (If the PC is HP-branded, develop Hewlett-Packard and remove Digital Imaging)

3. Delete the HP OfficeJet 200 series folder in the way:

  • C: \Program Files\HP
  • C:\Program Files (x86)\HP

4. Rename folder 3 in 3_old in the path below (a restart may be required):

  • C:\Windows\System32\spool\drivers\x64.
  • C:\Windows\System32\spool\drivers\W32X86.

NOTE: If the file refuses this action do as follows:

  • On the keyboard, tap the Windows and X keys simultaneously.
  • Click Windows PowerShell (Admin) or Command Prompt (Admin), and then Yes.
  • Type net stop spooler, then press OK.
  • Rename the file.
  • Type net start spooler, then tap OK.

5. Launch a new the printer installation with the HP OfficeJet 200 Mobile Printer series Full Drivers and Software.

In case of need, do not hesitate to contact us.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

3 REPLIES 3
Mans
Level 15
Level 15
1,680 1,660 173 537
Message 2 of 4
Flag Post
HP Recommended

@intetnavn 

Hello,

In order to palliate this incident, please follow the following procedure:

1. Uninstall printing software:

  1. Unplug the USB cable at the back of the printer, if necessary.
  2. On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
  3. Type appwiz.cpl, then OK. The Programs and Features window opens.
  4. Click the right mouse button on HP OfficeJet 200 series Basic Device Software, then Uninstall and Yes.

    Note: If the software uninstall process does not start or an error displays while uninstalling, download Fix problems that block programs from being installed or removed from the Microsoft website, and then try uninstalling again.

  5. Follow the instructions on the screen to complete the uninstall of the printer.
  6. Restart the computer.

2. Launch the registry editor:

  1. On the keyboard, simultaneously tap the Windows flag and the R key. The Run window opens.
  2. Type regedit, then OK. The registry editor opens.
  3. Develop HKEY_LOCAL_MACHINE, then SOFTWARE, click with the right mouse button on Hewlett-Packard and Delete. (If the PC is HP-branded, develop Hewlett-Packard and remove Digital Imaging)

3. Delete the HP OfficeJet 200 series folder in the way:

  • C: \Program Files\HP
  • C:\Program Files (x86)\HP

4. Rename folder 3 in 3_old in the path below (a restart may be required):

  • C:\Windows\System32\spool\drivers\x64.
  • C:\Windows\System32\spool\drivers\W32X86.

NOTE: If the file refuses this action do as follows:

  • On the keyboard, tap the Windows and X keys simultaneously.
  • Click Windows PowerShell (Admin) or Command Prompt (Admin), and then Yes.
  • Type net stop spooler, then press OK.
  • Rename the file.
  • Type net start spooler, then tap OK.

5. Launch a new the printer installation with the HP OfficeJet 200 Mobile Printer series Full Drivers and Software.

In case of need, do not hesitate to contact us.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

intetnavn
Author
New member
3 2 0 0
Message 3 of 4
Flag Post
HP Recommended

Mans:

Thanks in advance.

Though solution may be this (will try tomorrow) - it still pictures the subject mentioned  by me  in my first post:

Why does install have to be this difficult?

0 Kudos
intetnavn
Author
New member
3 2 0 0
Message 4 of 4
Flag Post
HP Recommended

Thank you very much for helping - printer now works successfully.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation