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ClemensL
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Message 1 of 2
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Office Jet 7610 administration locked options even after reset procedure

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Office Jet 7610

I have exact the same problem described here:

https://h30434.www3.hp.com/t5/HP-Connected-Mobile-Printing-and-Cloud-Printing/7610-administrator-loc...

 

Could someone send me that same information you sent in the PM to the other customer?
I am having this exact same problem ... and cannot access the admin locked options even simple Language , other changes ...

Thanks and best Regards!

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@ClemensL

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help,

Your printer model is completely different compared to the printer model in the link.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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