Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Office Jet 7610 administration locked options even after reset procedure

HP Recommended
Office Jet 7610

I have exact the same problem described here:


Could someone send me that same information you sent in the PM to the other customer?
I am having this exact same problem ... and cannot access the admin locked options even simple Language , other changes ...

Thanks and best Regards!

HP Support Agent
HP Support Agent
23,494 23,452 1,064 1,097
Message 2 of 2
Flag Post
HP Recommended


Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help,

Your printer model is completely different compared to the printer model in the link.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation