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‎04-25-2020 11:14 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

My office jet HP 5255 goes off-line every time I send a print job to it. It prints the first document, and then the blue dot starts to blink indicating it needs to be reset up in the Wi-Fi wizard.

1 REPLY 1

‎04-28-2020 02:28 PM

HP Recommended

@HRGUY, Welcome to HP Support Community!

 

I understand that the Office jet 5255 loses WiFi setup after every print

 

Would suggest to try to update the Printer's Firmware.

 

If updating firmware doesn't resolve the issue, can you try to switch off the IPv6?

 

This resource shows you how to update firmware and disable IPv6 settings.

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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