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‎06-24-2020 02:31 PM

HP Recommended
Product: samsung galaxy note 9
Operating System: Android 9.0 Pie

Hi I can get the phone to find the printer but it tells me I have to install HP enterprise app to work. On starting this up on android it just constantly crashes and the reviews on google play suggest that has been the case on most android phones for over a year. Im guessing a working version is not in the pipeline so was wondering if there was a work around or a third party app which may enable printing from the phone?

1 REPLY 1

‎06-29-2020 08:02 PM

HP Recommended

@ollski

 

Welcome to the HP support community.

 

Install HP smart app to use the printer.

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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