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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- OfficeJet Pro 9019 - set up
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07-14-2020 03:06 AM
Trying to set up new printer. Keeps saying that the printer is unable to connect to web services server. Any ideas how to overcome this, please?
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Accepted Solutions
07-16-2020 11:56 AM
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/document/c05337026#:~:text=Step%202%3A%20Check%20the%20network,connect%....
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
07-16-2020 11:56 AM
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/document/c05337026#:~:text=Step%202%3A%20Check%20the%20network,connect%....
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
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