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DuncanWyatt
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Solved!

OfficeJet Pro 9019 - set up

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OfficeJet Pro 9019
Microsoft Windows 10 (64-bit)

Trying to set up new printer.  Keeps saying that the printer is unable to connect to web services server.  Any ideas how to overcome this, please?

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Betty0610
HP Support Agent
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@DuncanWyatt

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05337026#:~:text=Step%202%3A%20Check%20the%20network,connect%....

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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Betty0610
HP Support Agent
HP Support Agent
16,128 16,110 859 702
Message 2 of 2
Flag Post
HP Recommended

@DuncanWyatt

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05337026#:~:text=Step%202%3A%20Check%20the%20network,connect%....

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

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