• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-03-2021 05:25 AM

HP Recommended
Product: Acer
Operating System: Microsoft Windows 10 (64-bit)

I installed the printer to a new PC and it has never worked properly. at the beginning I was getting "Attention Required" error, so far I have tried what the Virtual Assistant suggests, the Doctor app, which claims nothing is wrong or strangely that I need to install software but doesn't give any information on what I need to install. I have tried HP smart and the single driver available.

I have followed the removal and reinstallation in this post and have found that anything sent to the printer now just disappears, but there is nothing that states there's a problem with the printer.
https://h30434.www3.hp.com/t5/Mobile-Printing-Cloud-Printing/officejet-3835-attention-required/m-p/7...

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.