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Matteo76
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Officejet Pro 6970 locked out by administrator

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HP OfficeJet Pro 6970
Microsoft Windows 10 (64-bit)

Hello,

 

most of options/settings are greyed out, I did the factory reset but the issue still remains.

Furthermore after the factory reset, I cannot connect anymore the wi-fi (that setting is greyed out too).

 

I see from a previous post that @Mans sent a PM with a different rest procedure, pls help.

 

Thanks,

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Matteo76
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I found instruction on the web, clicking 4 times the back icon it allows access the setup menu and do a factory reset, it worked.

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