Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Officejet Pro 7720 wireless networking

HP Recommended
Officejet Pro 7720
Microsoft Windows 10 (64-bit)

I have recently disable the 2.4Ghz option on my router and the printer no longer recognises the network, however the 5Ghz is still running.

Does the printer not recognise 5Ghz?

HP Support Agent
HP Support Agent
27,655 27,526 1,501 1,587
Message 2 of 2
Flag Post
HP Recommended



Welcome to HP Support community.


This printer works only in 2.4Ghz band.

Change the band and try to connect the printer.


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation