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rilott
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Message 1 of 2
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Officejet Pro 7720 wireless networking

HP Recommended
Officejet Pro 7720
Microsoft Windows 10 (64-bit)

I have recently disable the 2.4Ghz option on my router and the printer no longer recognises the network, however the 5Ghz is still running.

Does the printer not recognise 5Ghz?

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@rilott

 

Welcome to HP Support community.

 

This printer works only in 2.4Ghz band.

Change the band and try to connect the printer.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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